Crypto Payment Instructions

*** Notice 04/11/2024 – We have recently updated our VivaWallet account and are awaiting the approval of Bitpay again for cyrpto payments. Due to this, crypto payments are currently disabled, sorry for any inconvenience, we aim to get this enabled again within the coming week ***

We are pleased to offer cryptocurrency payment options. Including BTC, LTC, ETH, DOGE, BCH, XRP and more!

In order to use this feature, please follow these steps:

1. First have your cryptocurrency ready to send. Either buy the coins using your chosen exchange, and have them ready in your wallet ready to send before you start your order. This is because there is a time limit of around 15 minutes once the order is put through for you to send the coins. If unsure which coin to use, we can recommend to use LTC Litecoin, since this has very low fees and is fast to use.
   
2. In Checkout, choose Bitpay option on the right:
   
   You can enter any email address in here, email address is not verified, its used to send receipts of your purchase only:
   
   
3. Enter your email address (for payment confirmation only) PPRO Financial Ltd gateway.
   No verification performed on the email. Then after agreeing to the terms, you can choose Continue to Payment
   
4. We recommend to click Trust Wallet on the next section, this will then allow you to pay using your crypto coins directly into the wallet.
   
   
5. After choosing Trust Wallet you can see a list of supported coins, in this case we will choose LTC Litecoin, but please choose whichever coin you wish to pay with.
   
   
6. You will then see the payment page, this includes the wallet address to send your coins to as well as the total amount.
   
   IMPORTANT NOTE: Please ensure you are using the correct coin matching the wallet. In the example below we show Litecoin, so only send Litecoin to the address you are given.
   Be careful about sending the wrong coin, if BTC are sent to a LTC address, this will fail.
   Also please ensure the amount of coins sent is accurate, please allow for the blockchain fee when sending, to make sure the total amount requested is received by the wallet.
   
7. Once payment is sent, please allow 30-60 minutes for your order to be marked as paid. You will receive an automated email marked as “Processing” once payment has been confirmed.
   
8. For any issues, please send us an email for help.