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Next-day UK Shipping via Royal Mail. Same day dispatch before 4pm Mon-Fri.
We ship to Europe in 3-5 business days, Worldwide 6-7 days.

Free UK Shipping on orders over £200.

Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

Orders are dispatched same day if ordered by 4pm 

For UK Customers:
Tracked24 are Next Day
Tracked48 for 2 day service

Shipping times for customers outside of the UK:

Europe:   3-5 business days
Rest of World: 6-7 business days

We use Royal Mail Tracked, and Royal Mail Signed services for shipping outside of the UK.(Please be advised, the customer is liable for any import taxes into your country if you are outside of the UK)

You can create an account during the order.

Simply tick the “Create an account?” box when ordering.

 

Shipping address can be changed within your account or email us at info@ukvapecarts.co.uk

All orders are automatically provided with Royal Mail tracking reference upon dispatch. This is provided via email and updated within the customer order notes.

No, we do not hold your credit card information. All payments are processed securely using VivaWallet checkout and held in line with GDPR restrictions

No, we are not a VAT registered company yet in the UK so there is no VAT to pay

Yes, we ship worldwide

Yes, we ship in plan brown or white boxes without any markings 

If you need to swap an item

Returns and Exchanges

We offer 14 day no quibble returns! If you change your mind no problem, a full refund will be issued.

Refunds take 1-3 days to return to the card used for purchasing

In the unlikely event you received the wrong item, simply email us at info@ukvapecarts.co.uk and we will make it right for you

Any damaged goods will be replaced right away. Please email us with details on info@ukvapecarts.co.uk

We provide pre-paid return labels as required. If you need to return an item please let us know

Please email us at info@ukvapecarts.co.uk for a fast reply!

No problem, please let us know as soon as you can via email

Sorry no we do not take pre-orders

UK Stock

Fast UK shipping

Easy Returns

No quibble returns policy

Customer Support

We're here to help!

100% Secure Checkout

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